Privacy Policy

This privacy policy governs the manner in which Andes AI Labs ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you") of our online platform and services. This policy applies to the site and all products and services offered by Andes AI Labs.

Information Collection

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our online platform. The types of personal information we may collect include, but are not limited to, name, email address, postal address, phone number, and payment information. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain site-related activities.

We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

How We Collect Information

We collect information through direct interactions when you provide it to us (e.g., submitting forms, communicating with us) and automatically as you navigate through the site (e.g., through cookies, server logs).

Purpose of Collecting and Processing Information

We collect and process your information for the following purposes:

• To provide, operate, and maintain our online platform and services.
• To improve, personalize, and expand our online platform and services.
• To understand and analyze how you use our online platform and services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To process your transactions and manage your orders.
• To send you emails, newsletters, and promotional materials (if you have opted in).
• To find and prevent fraud.
• To comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, which you may withdraw at any time.
• The necessity to perform a contract with you or take steps at your request before entering into a contract.
• Our legitimate interests, provided these interests are not overridden by your fundamental rights and freedoms (e.g., for improving our services, fraud prevention).
• Compliance with a legal obligation to which we are subject.

Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We ensure that these third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to request erasure of your personal data.
• The right to restrict processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Children's Privacy

Our online platform is not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

Andes AI Labs has the discretion to update this privacy policy at any time. When we do, we will revise the date at the top or bottom of this page, depending on the site's layout, or notify you through prominent notice on the site. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Andes AI Labs
872 Avenida Corrientes, Floor 8
Buenos Aires, Ciudad Autónoma de Buenos Aires, C1043
Argentina